Terms & Conditions
We Work Tirelessly To Ensure Our Customers Enjoy A Friendly, Well Deserved, Class-Beating, Safe, Friendly & Relaxed Holiday In The Picturesque, Yorkshire Countryside
Accordingly Please Note Terms & Conditions of Booking Do Apply.
For The Avoidance of Doubt, These Terms & Conditions Are Deemed To Have Been Accepted & Agreed At The Time of Booking/Reservation Or On Arrival At Westgate Carr Farm
Caravan and Motorhome Customers
A 25% Non-Refundable But Fully Transferable Deposit Is Payable At The Time of Booking & The Balance of Fees Due Is Payable 21 Days Prior To Arrival. Non-Payment Will Result in Cancellation
A 50% Non-Refundable But Fully Transferable Deposit Is Payable At The Time of Booking & The Balance of Fees Due Is Payable 21 Days Prior To Arrival. Non-Payment Will Result in Cancellation
Methods of Payment. On Booking, A Confirmation/Invoice Is Emailed Against Which Payment Can Be Made by Bank Transfer, Cheque or By CREDIT/DEBIT CARD.
Reservations Are NOT Confirmed Until The Requested Deposit Is Paid or Cleared (Cheques)
CANCELLATIONS - DEPOSITS ARE NON-REFUNDABLE IF A BOOKING IS CANCELLED BY THE GUEST BUT IS TRANSFERABLE ONLY IF CANCELLED BEFORE 21 DAYS OF ARRIVAL DATE (A £30 ADMINISTRATION CHARGE MAY APPLY). IF FULL PAYMENT HAS BEEN RECEIVED WE WILL REFUND 50% LESS AN ADMINISTRATION CHARGE OF £30.00. In extreme circumstances we may need to alter, amend or possibly cancel your holiday booking. If we do so we will contact you as soon as possible. You may be offered alternative dates or a full refund. We do not pay compensation in circumstances where we have to cancel your booking due to Force Majeure.
Force Majeure. Circumstances amounting to “force majeure” include any event which we could not, even with all due care, foresee or avoid. Such circumstances include the destruction or damage (which cannot reasonably be remedied to a satisfactory standard before the start of your holiday) through fire, flood, explosion, storm or other weather damage, break-in, criminal damage or any similar event beyond our control. Such circumstances also include riots or civil strife, industrial action, natural or nuclear disaster, fire, adverse weather conditions, war or threat of war, actual or threatened terrorist activity, lockdowns due to disease transmission control and all similar situations beyond our control.
STRICTLY NO ARRIVALS BEFORE 2.00pm - THERE IS NO ACCESS TO THE CAMPSITE BEFORE 2.00PM
Reservations Are Honoured Until 8.00pm On The Day of Arrival But Thereafter Deemed As Cancelled & Any Deposit Paid Forfeited (Unless Late Arrival Discussed/Agreed/Advised)
All Customers/Visitors/Guests MUST Report To The Farm House Reception on Arrival. Access To The Campsite Is NOT Permitted Beforehand. The Westgate Carr Farm Team Will Show You To Your Pitch Identifying The Location of Services Etc. Reservations For Specific Pitches Will Be Honoured Wherever Possible.
Customer’s Guests Must Pay Appropriate Fees At Reception BEFORE Entering The Campsite. PLEASE NOTE THAT DURING THE COVID-19 SECURE REQUIREMENTS GUESTS ARE NOT PERMITTED TO ENTER THE SITE
Speed Limit on The Farm & Campsite Is 5 MPH
Our Pitches Are Significantly Larger Than Required & It Is Mandatory For Units To Be Positioned In Accordance With Pitch Numbers To Ensure Safety Spacing Requirements Are Met ie Minimum 6 Metre Spacing Between The Outer Edge of Caravan or Awning & Outer Edge of The Next\Adjacent Unit. In Addition A Minimum CLEAR 3 Metre Spacing Is Required Between Awnings & The Adjacent Units Towcar. For This Purpose, A Unit Includes The Caravan/Motorhome/Tent
Due to The Potential of Breaching of Minimum Fire Safety Requirements We Do NOT Allow Any Other Structure To Be Erected On A Pitch eg Gazebos, Toilet Tents, Free-Standing Shelters Etc
Windbreaks Cannot Be Erected Between Awnings & The Adjacent Pitch As This May Again Compromise Licensing Conditions In Terms Of Mandatory Fire Breaks Between Units
Dogs Are Permitted But MUST Be Kept On A Lead or Short Chain/Rope At ALL Times Due To The Close Presence of Poultry & Livestock. Dog Mess Must Be Cleaned Up Immediately, Bagged & Placed In The Landfill Bin(s)/Non Recycling Bins
Ground Sheets Must Be Breathable (Old Style Ground Sheets Are Not Permitted)
One Car Per Unit Only; Visitors/Friends Only By Arrangement AND Must Report to Reception on Arrival. Please Note Additional Fees Apply.
Water Is Provided Solely For Its Intended Use i.e. Supply To Caravans/Motorhomes & Tents NOT For Washing Vehicles, Bikes Etc
Vehiclular Entrance Gates Are Locked Between 11.00pm & 7.30am But Car Parking Is Available In A Dedicated Area Opposite The Farm Entrance. Pedestrian Access Is Available 24 Hours But Between These Hours You Will Need A Security Code To Access The Farm & Campsite
At the Request Of Numerous Guests Taxi’s Are Now Not Permitted On The Campsite At Any Time. Collection/Drop off Point is Outside the Farmhouse.
Loud Music Is Strictly Forbidden. Please Respect Everyone’s Right To Enjoy The Peace & Quiet of Westgate Carr Farm
Conversation Should Be Kept To A Whisper After 9.00pm As Sound Really Does Travel In This Location!
All “Landfill” Rubbish Must Be Bagged & Placed In The Appropriate Bin(s). Bottles, Plastics, Paper Etc Must Be Placed In The Dedicated Recycling Receptacles
SORRY, We Do Not Allow LED LIGHT POLES OR UNITS TO DISPLAY STATIC or FLASHING LIGHTS UNDERNEATH or AROUND CARAVANS AS THESE SPOIL THE DARK SKIES EXPERIENCE AND CAN BE A NUISANCE TO FELLOW GUESTS
Open Fires & Fire Pits Are Strictly FORBIDDEN
Conventional BBQ’s Are Permitted But The Use of Disposables Is NOT Permitted
Generators Are Strictly FORBIDDEN
Fireworks & Chinese Lanterns Are Strictly FORBIDDEN
Kites, Drones, Remote Controlled Planes, Helicopters & Vehicles Are NOT Permitted
Ball Games Are NOT Permitted
LGV’s (Vans And Pickups) & HGV’s etc Are NOT Permitted Unless Specifically Agreed In Writing Prior To Arrival. Without Permission You Will Not Be Allowed on The Caravan Park
Departures By 12.00 Noon LATEST But This Can Be Extended To 4.00pm, Subject To availability & For An Extra Charge (See Tariffs)
PLEASE Do NOT Feed The Livestock Without Prior Agreement
PLEASE NOTE ACCESS TO THE STABLES BLOCKS, BARNS, FARM BUILDINGS & PRIVATE DRIVE IS NOT PERMITTED WITHOUT SUPERVISION BY THE WESTGATE CARR FARM TEAM
In the Event of a Fire Please Vacate Immediately, Notify The Emergency Services (Dial 999) & The Westgate Carr Farm Team, Attack The Fire If Appropriate & Ring The Fire Bell. We Do Provide Fire Extinguishers (powder & foam) Which Are Located In A Dedicated Cabinet Adjacent To The Campsite Entrance. You May Use These In The Event of an Emergency But Do Proceed To The Emergency Assembly Point As Indicated By The Green Sign Situated Along The Gravel Drive Leading To The Camping Field.
Failure To Comply With These Requirements MAY Result In The Termination Of Your Holiday Without Refund
Westgate Carr Farm Is Protected By A Comprehensive, Professional Fully Monitored 24 Hour CCTV System
If At Anytime, In Our Opinion, The Conduct Of Any Person (Or Persons) Is Considered To Be Detrimental To Either Ourselves, Other Guests Or The Environment They Will Be Asked To Leave The Campsite With Immediate Effect & Without Any Refund Being Payable